Almost 100 projects from across Queensland have been put centre stage and given the platform for scale and spread thanks to the Clinical Excellence Showcase.
Now in its third year, Clinical Excellence Queensland (CEQ) caught up with a few of the previous showcase presenters to see how their projects have progressed since presenting their findings to 400+ clinicians and consumers.
Working together to connect care
2017 Clinical Excellence Showcase
Working together to connect care delivers individualised, consumer-focussed multidisciplinary plans for frequent presenters at the Royal Brisbane and Women’s Hospital Emergency Department (ED). The program provides an enhanced model of care for these patients to improve their long-term health outcomes while reducing dependency on the hospital’s ED.
HHS: Metro North Hospital and Health Service
Status: Ongoing
Outcomes: CEQ’s Healthcare Improvement Unit supported Metro North in expanding this program to Rockhampton Hospital, Redcliffe Hospital, The Prince Charles Hospital and Sunshine Coast University Hospital.
Contact: Ms Debra Harcourt—Nurse Navigator, Metro North Hospital and Health Service
How a frog named Fabio engages children in their care
2017 Clinical Excellence Showcase
Sunshine Coast was Queensland’s first health service to seek feedback and ideas from paediatric patients using an iPad app designed by—and for—children. Fabio the Frog lets children share their hospital experience though a fun and entertaining medium, and creates the opportunity to deliver care that is informed by the child’s unique experience of hospital. This presentation was the winner of the People’s Choice Award at the 2017 Clinical Excellence Showcase.
HHS: Sunshine Coast Hospital and Health Service
Status: Following the successful pilot, this program is ongoing and funded by Wishlist (hospital foundation).
Outcomes: Expanded from primarily paediatric inpatients to include paediatric patients in the emergency department, outpatients, and the Paediatric Outpatient Sedation Support Under Multidisciplinary Team or POSSUM clinic.
Contact: Graham Reeks—Principal Engagement Officer, Sunshine Coast Hospital and Health Service
Do we want to provide food or do we want our patients to eat?
2018 Clinical Excellence Showcase
Room service is a foodservice model that has been increasingly implemented across health care facilities to improve patient satisfaction and reduce food waste. The Mater Private Hospital was the first hospital in Australia to implement room service in 2013. Their aim was to improve patient nutrition care and reduce costs.
Hospital: Mater Health Services
Status: Ongoing
Outcomes: Expanded to all Mater facilities in South Brisbane (i.e. public and private) and Mater Private Hospital Springfield. The Prince Charles Hospital (TPCH) also introduced the service, with a joint research project between Mater and TPCH being considered.
Contact: Sally McCray—Director Dietetics and Food Services, Mater Health
Getting to the CORE of it: How people in crisis are receiving timelier mental health intervention
2018 Clinical Excellence Showcase
Police officers, by virtue of their 24-hour emergency service provision, are often called upon to be the first responders to a mental health crisis. Based on an internationally implemented and evidenced-based model, the program comprises a designated Queensland Police Service Officer and a specialised Mental Health Clinical Nurse Consultant who work closely together and travel in an unmarked police car. They are a “secondary response” vehicle attending Triple Zero (000) incidents in the community at the request of a “first response” police unit. This program allows for an immediate interaction between a person in crisis and mental health clinician.
HHS: West Moreton Hospital and Health Service
Status: Ongoing
Outcomes: Expanded to the Gold Coast Hospital and Health Service in 2018
Contact: Janet Brack—Clinical Nurse Consultant, West Moreton Hospital and Health Service
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