Using physiotherapists in the Emergency Department (ED) is beneficial when high numbers of musculoskeletal ED attendances are leading to long wait times. Key Principles are to assess patients with musculoskeletal injuries and take full responsibility for their care and patients seen in a primary care role and not required to see a medical practitioner
Emergency Physiotherapy Practitioner
Summary
Aim
The aim is to manage these patients in a primary contact capacity, rather than all patients being seen by a doctor in the first instance. Musculoskeletal patients are seen by a physiotherapist first, and only referred to a doctor when necessary.
Benefits
- reduced wait time
- reduced occupancy time
- improved patient care of musculoskeletal injuries
- improved use of skill base (allow more time for doctors to manage time critical patients)
Background
An ageing population with increased chronicity of disease coupled with increased expectations of health consumers have led to increased demands on emergency departments. Experienced musculoskeletal physiotherapists working in emergency departments can be the first point of contact for patients with simple, semi-urgent and non-urgent peripheral musculoskeletal injuries, resulting in decreased waiting times and length of stay for patients without any adverse effects.
Solutions Implemented
Models of care vary across the state. Some health services employ physiotherapists in an early assessment medical unit or MAPU, which may be located near the ED.
Evaluation and Results
Formal evaluation not completed.
Lessons Learnt
Development of formal role descriptions, competency and training guidelines, and governance and evaluation frameworks support statewide implementation of an Exposure Prone Procedure (EPP) model.