Central to the Julia Creek IMOC are the principles of:
- Person centred care
- Health services working as one integrated team
- Achieving better health outcomes for whole community
- Empowering the community to take responsibility for their own health
- Utilising shared patient records and innovative technology
The IMOC project solutions were co-designed by a Local Management Team (LMT) which include NWHHS local staff, GP Medical centre staff and community representatives. A community survey, and mapping of all local and visiting services was completed to determine the gaps in the delivery of the health services and the needs of the community.
The LMT meets weekly to discuss clinical presentations, case management, patient navigation and health promotion
A local service providers group with representatives from NWHHS, Julia Creek medical centre, McKinlay shire council, local pharmacy, Queensland Ambulance Service, Queensland Police Service, and N&WRH meets quarterly to evaluate the model and advise on any enhancements
A number of clinical pathways were developed and adopted to provide a clear vision of how the integrated team and patient/carers work together for best outcomes for identified issues.
Advances in technology in the delivery of telehealth and other services are closely monitored and made available where possible to all consumers.
A timetable of health education and promotion and advancement of health literacy has been adopted to target local issues and all service providers will participate in a co-ordinated manner.
A guideline for visiting services was implemented to ensure communication with local providers, appropriateness of service and involvement of community is optimised
A community engagement guideline has been developed to ensure ongoing community engagement in all aspects of health services.
Organisational change to enable flexibility of staff across the MPHS to deliver services and upgrade skills has been implemented.
The project became operational on 1 October 2019.
