Occupational therapy staff specialising in hands are responsible for the rehabilitation and care of certain diagnostic groups post upper limb orthopaedic surgery in the expanded scope of practice model. Occupational therapy consultations replace consultations with the orthopaedic surgeons at Townsville University Hospital (TUH) at orthopaedic clinics, particularly for follow up wound reviews. Patients are offered consultations, when clinically suitable, delivered by telehealth within the patient’s home, or arranged at the closest health facility.
The occupational therapy-led orthopaedic hand telehealth service was established in December 2019.
Occupational therapy-led orthopaedic hand telehealth service
Initiative Type
Model of Care
Status
Sustained
Added
Last updated
Summary
Key dates
Jul 2019
Jun 2020
Implementation sites
Townsville Hospital and Health Service
Aim
- to implement an expanded scope occupational therapy hand therapy post-operative service
- to reduce number of appointments patients must attend at the orthopaedic outpatient clinic, thereby reducing travel times and waiting time
- increase number of telehealth appointments in hand therapy using Queensland Health technology (Queensland Health Telehealth Portal or PEXIP)
- delegation of tasks to an allied health assistant using the Calderdale Framework.
Benefits
- reduction in travel, waiting time and cost -patients did not have to take leave to attend appointments
- streamlined service for patients with a hand injury at the TUH
- reduced duplication of hand therapy and surgical outpatient appointments.
Background
A traumatic hand injury can result in stiffness, pain and loss of range of motion. It can affect work, leisure and day to day activities (Kingston 2014). Travelling back to the treating hospital for both surgical and rehabilitation appointments can be disruptive on work and family routines. Follow up appointments that are organised at the hospital facility can often be poorly coordinated, delayed or cancelled. Moreover, patients are often booked in multiple sessions in the same week which compounds the disruption (Kingston 2014). Orthopaedic clinic appointments - specifically review appointments - have a higher rate of failure to attend (FTA) than new appointments.
Data from the Townsville Hospital and Health Service (THHS) indicates that for every orthopaedic FTA, 65% of people who fail to attend do so for review appointments. Furthermore, 20-25% of new and review appointments each month were for patients who lived in rural or remote areas.
Queensland Health’s advanced clinical practice and expanded scope of practice framework recognises the potential for occupational therapists and physiotherapists in clinical areas such as hand therapy. Models of care that use allied health professional practice to their full extent can ensure better access to services by improving service delivery, increasing workforce productivity and enhancing patient experience (Nancarrow 2013).
Expanded scope tasks for occupational therapists who specialise in hand injuries include wound management and intervention to maintain skin integrity and reduce infection risk. Hand therapists with the clinical knowledge and experience can also perform non-complex wound debridement and simple wound management such as the removal of sutures (Queensland 2014).
Telehealth has been proven to be an effective alternative for individuals who cannot access face to face healthcare for the management of musculoskeletal conditions. Telehealth is not simply a temporary stop-gap but can be a sustainable alternative mode in which individuals can safely access healthcare regardless of their location (Cottrell and Russell 2020).
