The Smart Referrals program will provide GPs and other referrers with rapid, real-time access to referral information at any point in the referral pathway, allowing those involved in patient care to better manage and optimise the patient journey, improve patient safety and reduce specialist outpatient wait times.
Components of the Smart Referrals program include:
- GP Smart Referrals - Provides seamless integrated capability allowing GPs to create and submit electronic referrals from their existing practice management software.
- Referral Service Directory - Provides an integrated directory of HHS specialist services to better inform and direct clinical care, ensuring patients are referred to the right location the first time.
- Smart Referral Workflow - Provides the capability to support the registration and triage of referrals in line with HHS workflow requirements.
- Referral Lodgement and Tracking Capability - Provides statewide technical capability to facilitate lodgement and tracking of external GP and internal HHS referrals.
- Reporting & Analytics Capability - Provides the ability to collect data, report and analyse specialist outpatients data for real-time clinical decision support and secondary clinical services and process improvement use, supporting health system capacity and performance management, as well as population health management analysis.
